Frequently Asked Questions about Taxi Road

You can request a ride online via the price calculator or booking form, or call us. For immediate transport, calling is the fastest way.

No. Online booking is a request. Your ride is confirmed after Taxi Road has approved it. We respond to online requests within 1 hour.

Yes. You can pre-schedule a ride with a specific date and time. For airport transfers, please also provide your flight number.

Yes. Outbound and return journeys are two separate rides; both are calculated separately, and the total is clearly displayed.

Server-side, based on the actual driving distance and time of your route: base fare + (kilometers × price per kilometer) + (minutes × price per minute).

Yes. For pick-ups in Roermond or Linne, this is € 20; for pick-ups at other Dutch locations, € 25. If the calculated price is higher, the calculated price applies.

Yes. All prices are per vehicle, per one-way trip, and include VAT.

Fixed from-prices apply to eight airports from Roermond, Herten and Herkenbosch. Outside that zone the fare is calculated automatically based on your pick-up location. You will see the exact price in advance in the calculator.

The Mercedes-Benz E-Klasse transports a maximum of 4 passengers, the Mercedes-Benz Vito a maximum of 8. More than 8 people? Contact us for transportation on request.

Yes. Enter the stopover address in the calculator; the price will then be calculated for the entire route.

When making your request, please indicate that you are traveling with a child and their age, and we will discuss what is possible.

No, smoking is not permitted in our vehicles.

Yes. Please indicate how many suitcases you will be taking when you make your booking; with 8 passengers, luggage space is limited.

Please provide your flight number when booking, and Taxi Road can track the flight and adjust the pick-up time accordingly.

By debit card, cash, payment request, or credit card. Business clients can travel on account with a payment term of 4 working days.

Cancellations can be made by phone or email. Please contact us as soon as possible, and we will arrange it together.

Please contact us directly. We prefer to resolve issues personally and immediately rather than retrospectively.

Yes. We are available day and night, including weekends and public holidays.