Frequently Asked Questions

Frequently Asked Questions about Taxi Road

Answers to our customers' most frequent questions: about booking, prices, the ride itself, and practical matters. Is your question not listed? Please feel free to contact us.

Online booking is a request. Your ride is only confirmed once Taxi Road has confirmed it.

24/7 accessible
Clear pricing in advance
Personal contact
Comfortable transportation
FAQ

About Taxi Road

Where is Taxi Road based?

Taxi Road is based in Roermond. Roermond is our home base: from this city we drive day and night throughout Central Limburg and beyond. Our regular service area includes, besides Roermond, places such as Herten, Maasniel, Swalmen, Melick, Herkenbosch, Linne, Maasbracht, Echt and Susteren. Linne is one of the places where we provide taxi services, not a place of business; Taxi Road's only base is Roermond. You can also come to us for journeys outside these towns, for example to Sittard-Geleen, Venlo, Weert or an address further away in the Netherlands, Belgium or Germany. We handle both short trips within the city and longer journeys beyond it, and we also provide airport transfers, business travel, group transport, medical transport and rides to and from Roermond station. Taxi Road drives a Mercedes-Benz E-Class for up to four passengers and a Mercedes-Benz Vito for up to eight passengers. You calculate the fare in advance in the calculator based on the actual distance and travel time, or you request the ride by phone or via WhatsApp. We answer online requests after reviewing your request; your ride is final once Taxi Road has confirmed it. Our drivers and staff will assist you in Dutch, German or English.

Does Taxi Road offer group transport?

Yes. Taxi Road provides group transport for up to 8 passengers with the Mercedes-Benz Vito. For groups of more than 8 people we arrange transport on request.

Is your question not listed? View all frequently asked questions or contact contact Taxi Road.

FAQ

Booking and confirmation

Is Taxi Road available 24/7 in Roermond?

Yes. Taxi Road is available 24 hours a day, 7 days a week for taxi services in Roermond and the surrounding area, including weekends, nights and public holidays. Need a taxi right away? Calling is the fastest option: we tell you immediately where you stand. Planning a ride for later, such as an early trip to the station or an airport? You can easily reserve online via the website or via WhatsApp. You receive a confirmation from us as soon as the ride is definitively scheduled. For return journeys at night too — after an event, a late train or a delayed flight — you can agree a fixed pick-up time in advance. That way you are never left stranded: a reserved ride is carried out at the agreed time and place, whatever the time of day. We answer online requests after reviewing your request.

How can you reach Taxi Road and how do you book a taxi in Roermond?

Taxi Road is available 24 hours a day, 7 days a week for taxi transport in Roermond and throughout Midden-Limburg, including weekends, nights and public holidays. You can book a ride with Taxi Road online at taxi-road.nl/boeken, by phone on +31 6 82018259 or via WhatsApp. If you need transport straight away, calling is the fastest way. For a planned ride, for example to Roermond station, an airport or an appointment, you enter the pick-up address, destination, date, time and number of passengers, and the calculated fare appears immediately. An online booking is a request: we respond to online requests after reviewing your request, and your ride is confirmed once Taxi Road has accepted it. You can pay by debit card, credit card, cash or payment link; business customers travel on invoice. You can also request a return trip; the outbound and return rides are calculated separately.

Is an online booking immediately final?

No. Online booking is a request. Your ride is confirmed after Taxi Road has approved it.

Can I pre-book a ride?

Yes. You can pre-schedule a ride with a specific date and time. For airport transfers, please also provide your flight number.

Can I request a return trip?

Yes. Outbound and return journeys are two separate rides; both are calculated separately, and the total is clearly displayed.

Booking and paying for a taxi in Roermond in advance

Booking a taxi in Roermond in advance is easy. You enter your pick-up address, destination, date and time on the booking page, or you send a WhatsApp message. Booking online is a request: we confirm your ride after reviewing your request, after which it is final. For immediate transport, call us; that is the fastest route. You can pay in the taxi by card, cash or credit card, and afterwards via a payment request. Business customers can ride on account if desired, with a payment term of four working days. If you want to be sure a taxi is ready — for an early flight, a hospital appointment or a group of up to eight people — booking in advance is the sensible choice. Your driver will be at the agreed place at the agreed time, and you know in advance what the ride costs. We are available for this 24 hours a day on +31 6 82018259.

Is your question not listed? View all frequently asked questions or contact contact Taxi Road.

FAQ

Prices and payment

What does a taxi in Roermond cost with Taxi Road?

The price of a taxi in Roermond with Taxi Road can be calculated in advance using the price calculator on taxi-road.nl. You enter the pick-up address, destination, date, time and number of passengers and immediately see the calculated fare before submitting your request. The fare is determined by the actual driving distance and travel time of your route. Fixed base prices per vehicle per one-way trip, including VAT, apply to airport rides. The displayed starting prices apply to the Mercedes-Benz E-Class with a maximum of four passengers; a surcharge applies for the Mercedes-Benz Vito with up to eight passengers. A return trip consists of an outbound and a return journey that are calculated separately. You can pay by debit card, credit card, cash or via a payment link; business customers of Taxi Road can travel on invoice. This way you know in advance what your trip in Roermond and Central Limburg will cost.

Is there a minimum fare?

Yes. For pick-ups in Roermond or Linne, this is € 20; for pick-ups at other Dutch locations, € 25. If the calculated price is higher, the calculated price applies.

Are the prices inclusive of VAT?

Yes. All prices are per vehicle, per one-way trip, and include VAT.

Airport transfers from Roermond

From Roermond, Taxi Road drives day and night to airports in the region and beyond. For the most requested airports, fixed base fares apply per vehicle, per single journey and including VAT: Düsseldorf Airport from €119, Eindhoven Airport from €129 and Schiphol from €299. Weeze Airport, Maastricht Aachen Airport, Cologne-Bonn, Brussels Zaventem, Frankfurt and Charleroi are also among the options. You travel with up to four passengers in the Mercedes-Benz E-Class or with five to eight passengers in the Mercedes-Benz Vito, with room for your luggage; a surcharge applies to the Vito. We pick you up at home or at work and take you to the departure hall; for the return journey we agree a pick-up time after landing. Your exact fare depends on the pick-up address and is calculated before you submit the request. You can request a single journey or a return trip, with the outward and return journeys calculated as two separate rides. When requesting a ride, provide the pick-up address, destination, date, time and number of passengers. Also include your flight number so the pick-up time can be adjusted to the current flight. An online booking is a request and becomes final after Taxi Road confirms it. You can find the current base fares per airport on our rates page; the calculator works out other destinations based on distance and travel time. In the taxi you can pay by debit card, cash or credit card.

Is your question not listed? View all frequently asked questions or contact contact Taxi Road.

FAQ

During the ride

Taxi to and from Roermond Station

Taxi Road provides transport to and from Roermond station, at any time of day or night. We take you to the station in good time for your departing train and pick you up again after arrival, including early in the morning or late at night. If you tell us your train time when requesting, we align the pick-up time with it. From the station we take you on to your home, your hotel, the Designer Outlet, a business appointment or another destination in the region. The other way around, we take you from Roermond and the surrounding towns directly to the station. You calculate the fare in advance in the calculator: choose Roermond station as the pick-up address or destination and you immediately see what the ride costs. A reserved ride is final after our confirmation; we answer online requests after reviewing your request. You travel in the Mercedes-Benz E-Class, or with a larger group in the Vito.

How many people can I travel with?

The Mercedes-Benz E-Klasse transports a maximum of 4 passengers, the Mercedes-Benz Vito a maximum of 8. More than 8 people? Contact us for transportation on request.

Can I make a stopover?

Yes. Enter the stopover address in the calculator; the price will then be calculated for the entire route.

Are child seats available?

When making your request, please indicate that you are traveling with a child and their age, and we will discuss what is possible.

Can I smoke in the taxi?

No, smoking is not permitted in our vehicles.

Can I bring my luggage?

Yes. Please indicate how many suitcases you will be taking when you make your booking; with 8 passengers, luggage space is limited.

What if my flight is delayed?

Please provide your flight number when booking, and Taxi Road can track the flight and adjust the pick-up time accordingly.

Is your question not listed? View all frequently asked questions or contact contact Taxi Road.

FAQ

Practical Questions

How can I pay?

By debit card, cash, payment request, or credit card. Business clients can travel on account with a payment term of 4 working days.

How can I cancel my ride?

Cancellations can be made by phone or email. Please contact us as soon as possible, and we will arrange it together.

What if something goes wrong during the ride?

Please contact us directly. We prefer to resolve issues personally and immediately rather than retrospectively.

Is your question not listed? View all frequently asked questions or contact contact Taxi Road.

Useful pages

Read more

More information about transport, prices, and service area.

Have another question?

Call us or send a message — we're happy to assist you personally.

Online booking is a request. Your ride is only confirmed once Taxi Road has confirmed it.